Skip to main contentStep 1: Create API Credentials
- Go to: Developers > API credentials
- Click “Create new credential”
- Select Web service user
- Set a Description (e.g., DisputeNinja)
- Click “Create credential”
 
- Generate an API Key under “Authentication” → “API Key” tab.
- Copy and save the key securely (you won’t be able to view it again).
- Click “Save changes” to activate the key.
 
Step 2: Get Your Live URL Prefix
- Go to Developers > API URLs
- Copy your Live URL Prefix
Step 3: Create a User for DisputeNinja
- Go to: Settings > Users
- Click “Create new user”
- Use login method: Email and password
- Paste the email from DisputeNinja into the email field
 
- Assign access to:
 Company account and all associated merchant accounts
 
- Assign roles:
- Under Finance, check: Merchant financial
- Under Revenue & risk, check: Risk admin
 
- Complete the user creation by clicking through to “Continue” and “Finish”
